Bug
When viewing cached map services using cached on demand with the JavaScript API and the JavaScript viewer at REST, tiles from additional scale levels added post-publication do not display and no requests are made at REST to these scale levels. In the ArcGIS Online map viewer, the additional layers display with no issue.
| Bug ID Number | BUG-000086728 |
|---|---|
| Submitted | April 7, 2015 |
| Last Modified | December 1, 2020 |
| Severity | Medium |
| Applies to | ArcGIS for Server |
| Version found | 10.3 |
| Operating System | Windows |
| Operating System Version | 2008 R2 64 Bit |
| Status | Will Not Be Addressed |
Workaround
1. Connect to the service in Server Manager, right-click on it, and choose 'Service Properties'. 2. Open the 'Caching' tab. 3. Move the sliders for the scale levels over to encompass the newly-added Scale Levels. 4. Restart the service.Steps to Reproduce
Bug ID: BUG-000086728
Software:
- ArcGIS for Server
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