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Bug

When viewing a mobile map package in Explorer for ArcGIS on an iOS device, users are unable to zoom out to the full extent when there is a scale dependency set on the bottom most layer in the mobile map package.

Last Published: December 31, 2019 Explorer for ArcGIS
Bug ID Number BUG-000127123
SubmittedDecember 4, 2019
Last ModifiedJune 5, 2024
Applies toExplorer for ArcGIS
Version found18.1.2
Operating SystemApple iOS
Operating System Version13.0x
StatusDuplicate

Additional Information

Duplicate of ENH-000123025: The issue is a duplicate of ENH-000123025.

Workaround

Before creating the mobile map package to be utilized in Explorer for ArcGIS, remove the scale dependency set on the bottom most layer. When the scale dependency is removed, create the new mobile map package and view the package in the Explorer for ArcGIS app, and zoom in or out without any issues.

 

Steps to Reproduce

Bug ID: BUG-000127123

Software:

  • Explorer for ArcGIS

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