laptop and a wrench

Bug

When using the Survey123 for ArcGIS web app, users are unable to scroll through the 'Thank You' screen if the message after submitting a survey does not fit within the web browser display.

Last Published: January 10, 2018 ArcGIS Survey123
Bug ID Number BUG-000109752
SubmittedNovember 24, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found2.5
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

This is a limitation of some external QR Code readers and not a Survey123 for ArcGIS limitation. The workaround is to either use the built-in QR code reader in the IOS or if an external reader is required, then use the the Scandit third party application (which is verified to work).

Workaround

On a desktop browser, change the zoom level settings within the browser.On a mobile browser, request for the desktop site to allow zooming in and out.

Steps to Reproduce

Bug ID: BUG-000109752

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options