laptop and a wrench

Bug

When using the silent uninstall for ArcGIS Data Interoperability, there is a prompt that states: "The setup must update files or services that cannot be updated while the system is running. If you choose to continue, a reboot will be required to complete the setup". Other extensions do not display this prompt.

Last Published: October 26, 2016 ArcGIS for Desktop
Bug ID Number BUG-000098555
SubmittedAugust 12, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.1
Operating SystemWindows OS
Operating System Version7
StatusKnown Limit

Additional Information

The prompt to reboot is expected to appear when uninstalling ArcGIS Data Interoperability. Use the '/qn' command in the silent uninstall script to have no pop-up menu.

Workaround

When the prompt shows up, click OK. This completes the uninstallation of ArcGIS Data Interoperability for ArcGIS for Desktop.

Steps to Reproduce

Bug ID: BUG-000098555

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options