laptop and a wrench

Bug

When using the Mozilla Firefox web browser, web maps with several feature layers are displayed significantly slower in Map Viewer compared to Map Viewer Classic.

Last Published: March 3, 2022 ArcGIS Online
Bug ID Number BUG-000146883
SubmittedFebruary 15, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible with the test maps. Both Google Chrome and Mozilla Firefox web browsers load the maps in 5 to 6 seconds.

Workaround

Use the Google Chrome or Microsoft Edge web browser.

Steps to Reproduce

Bug ID: BUG-000146883

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options