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Bug

When using the Explorer for ArcGIS app on the iOS platform, attachments do not open in the map service pop-ups.

Last Published: November 27, 2017 Explorer for ArcGIS
Bug ID Number BUG-000107080
SubmittedAugust 3, 2017
Last ModifiedApril 2, 2025
Applies toExplorer for ArcGIS
Version found17.1.1
Operating SystemApple iOS
Operating System Version10.0x
Version Fixed17.1.2
StatusFixed

Workaround

Add the individual feature layer for the map service instead of adding the entire map service. Example:Bug: <a href="http://sampleserver6.arcgisonline.com/arcgis/rest/services/ServiceRequest/MapServer" target="_blank">http://sampleserver6.arcgisonline.com/arcgis/rest/services/ServiceRequest/MapServer</a>.Workaround:<a href="http://sampleserver6.arcgisonline.com/arcgis/rest/services/ServiceRequest/MapServer/0" target="_blank">http://sampleserver6.arcgisonline.com/arcgis/rest/services/ServiceRequest/MapServer/0</a>.

Steps to Reproduce

Bug ID: BUG-000107080

Software:

  • Explorer for ArcGIS

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