laptop and a wrench

Bug

When using secure services, the Explorer for ArcGIS iOS app never signs out of ArcGIS Server if the 'store credentials' toggle is turned on.

Last Published: August 11, 2017 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000083109
SubmittedNovember 7, 2014
Last ModifiedMarch 30, 2022
SeverityHigh
Applies toCollector Classic for ArcGIS (iOS)
Version found10.2.6
Operating SystemApple iOS
Operating System Version8.0x
Version Fixed17.1.0
StatusFixed

Workaround

Do not turn the Remember Credentials toggle on.If the user has already turned the toggle on, they can change the password for their server credentials, which invalidates the stored credentials. The user is asked for new credentials. Make sure the Remember Credentials toggle is off.

Steps to Reproduce

Bug ID: BUG-000083109

Software:

  • Collector Classic for ArcGIS (iOS)

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback