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Bug

When using localized characters, the Video Clip tool in ArcGIS Excalibur of ArcGIS Online returns the error message, “Filename contains invalid characters”.

ArcGIS Excalibur
Bug ID Number BUG-000177848
SubmittedJuly 11, 2025
Last ModifiedJuly 27, 2025
Applies toArcGIS Excalibur
Version foundJune 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version FixedThis will be fixed in ArcGIS Enterprise 12.0 or ArcGIS Online 2025.R3
StatusFixed

Workaround

Input English characters.

Steps to Reproduce

Bug ID: BUG-000177848

Software:

  • ArcGIS Excalibur

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