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Bug

When using Experience Builder in ArcGIS Online, custom templates does not load from custom print service published to a non-federated Enterprise 10.9.1 GIS Server.

ArcGIS Experience Builder
Bug ID Number BUG-000157984
SubmittedMay 2, 2023
Last ModifiedAugust 20, 2025
Applies toArcGIS Experience Builder
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

Not enough Information to reproduce internally.

Workaround

Publish to a federated Enterprise 10.9.1.

Steps to Reproduce

Bug ID: BUG-000157984

Software:

  • ArcGIS Experience Builder

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