When using Collector for ArcGIS 10.3, with Portal for ArcGIS 10.3.1 secured at the web-tier with Enterprise Active Directory accounts, if there is a decimal in the domain username, the offline workflow map fails to download as the version is not able to build due to the SQL server limitations. Collector for ArcGIS 10.3 is able to replace this decimal with an accepted symbol or remove the character to bypass this usability defect.

Last Published: July 29, 2015

Collector Classic for ArcGIS (iOS)

Bug ID Number	BUG-000088343
Submitted	June 12, 2015
Last Modified	January 9, 2021
Severity	Critical
Applies to	Collector Classic for ArcGIS (iOS)
Version found	10.3
Operating System	Apple iOS
Operating System Version	8.3x
Version Fixed	10.4.0
Status	Fixed

Workaround

1. Create a single or multiple headless domain accounts that could be utilized to sign in to Collector for ArcGIS 10.3 and Portal for ArcGIS 10.3.1 to access this content and download offline maps. 2. Configure Web-tier authentication that supports a hybrid of built-in users and domain users. Use built-in users for offline editing.

Steps to Reproduce

Bug ID: BUG-000088343

Software:

Collector Classic for ArcGIS (iOS)

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Workaround

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