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Bug

When using ArcGIS Server, Java Windows Server 2003 Custom fonts are not exported in PDFs.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM035871
SubmittedJune 5, 2008
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.2
Program languageJava
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

This issue is essentially an access right of the local SOC account user - in many cases "ArcGISSOC". By default, in Windows Server 2003 & 2008, ArcGISSOC is a normal user having no access to the Windows/Fonts directory. So the customized font will not be readable by the SOC account user - ArcGISSOC.The work around to this issue would be to grant read access of that Fonts directory to the local SOC account.

Steps to Reproduce

Bug ID: NIM035871

Software:

  • No Product Found

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