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Bug

When using an offline map area as a basemap in a geopoint question in the ArcGIS Survey123 field app, the basemap that is used in the web map is displayed instead of the actual map.

Last Published: November 4, 2022 ArcGIS Survey123
Bug ID Number BUG-000150619
SubmittedJuly 7, 2022
Last ModifiedJune 4, 2025
Applies toArcGIS Survey123
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

The ArcGIS Survey123 field app only uses basemaps from a map area. Each basemap layer can be downloaded as a separate offline map package. Operational layers and labels in the map area are not displayed. Please see this documentation for more information: https://doc.arcgis.com/en/survey123/desktop/create-surveys/preparebasemaps.htm#GUID-DC0A7C7D-A0BC-412F-8C4C-8E35335232DE

Steps to Reproduce

Bug ID: BUG-000150619

Software:

  • ArcGIS Survey123

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