laptop and a wrench

Bug

When using a touchscreen device and mobile browser to access ArcGIS Online, the web map's pop-up windows do not always work when tapped. This behavior is sporadic.

Last Published: August 6, 2015 ArcGIS Online
Bug ID Number BUG-000089375
SubmittedJuly 28, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.8
StatusIn Review

Workaround

Use the Explorer for ArcGIS or Collector for ArcGIS applications.

Steps to Reproduce

Bug ID: BUG-000089375

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic