When using a touchscreen device and mobile browser to access ArcGIS Online, the web map's pop-up windows do not always work when tapped. This behavior is sporadic.
Last Published: August 6, 2015ArcGIS Online
Bug ID Number
BUG-000089375
Submitted
July 28, 2015
Last Modified
June 11, 2020
Applies to
ArcGIS Online
Version found
3.8
Status
In Review
The issue is being reviewed. The review process ensures that the issue contains all necessary information and is easy to understand, that it is not a duplicate of an existing issue, and that it is a valid bug or enhancement request. During this phase, it is possible that you are contacted for clarification or additional information.
Workaround
Use the Explorer for ArcGIS or Collector for ArcGIS applications.