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Bug

When using a touchscreen device and a mobile browser to access ArcGIS Online, the web map's pop-up windows do not always work when tapped. This behavior is sporadic.

Last Published: August 6, 2015 ArcGIS Online
Bug ID Number BUG-000089375
SubmittedJuly 28, 2015
Last ModifiedMay 20, 2026
Applies toArcGIS Online
Version found3.8
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Several improvements have been made in this area since this issue was originally created. Test again, and if the same issue occurs, contact Esri Support Services to report the issue on the current platform.

Workaround

Use the ArcGIS Explorer or ArcGIS Collector apps.

Steps to Reproduce

Bug ID: BUG-000089375

Software:

  • ArcGIS Online

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