When using a secure service with Web AppBuilder, an error message is returned, "Unable to access the authentication service" when credentials are provided during the configuration phase.
Last Published: November 27, 2014ArcGIS for Server
Bug ID Number
BUG-000082858
Submitted
October 29, 2014
Last Modified
June 5, 2024
Applies to
ArcGIS for Server
Version found
10.2.1
Version Fixed
3.6
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
When using either Chrome or Firefox, access the REST endpoint of the secure service prior to configuring Web AppBuilder, and the service is displayed.In either Chrome, Firefox or Internet Explorer, the service is displayed once Web AppBuilder is launched.