laptop and a wrench


When using a named user with a user name consisting of numbers (for example, 123456789), ArcGIS Pro 1.1 successfully consumes a license but disconnects from the licensing portal using Portal for ArcGIS 10.3.1, and the program closes.

Last Published: March 22, 2017 ArcGIS Pro
Bug ID Number BUG-000091546
SubmittedOctober 20, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Pro
Version found1.1
Operating SystemWindows
Operating System Version7
Version Fixed2

Steps to Reproduce

Bug ID: BUG-000091546


  • ArcGIS Pro

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic