When using a dynamic map service and a cached image service as basemaps, switching from the map service to image service using the Basemap Gallery widget doesn't render the image service in Web AppBuilder for ArcGIS.
Last Published: March 20, 2017ArcGIS Online
Bug ID Number
BUG-000099827
Submitted
October 5, 2016
Last Modified
July 1, 2024
Applies to
ArcGIS Online
Version found
4.3
Status
Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Additional Information
It is a known limitation. All basemaps in the widget must be either tiled map services or dynamic map services. Unsupported basemaps are now excluded from the widget.