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Bug

When using a custom locator utility service in Map Viewer, it must be selected twice from the locator list to get the correct results.

Last Published: May 24, 2018 ArcGIS Online
Bug ID Number BUG-000111103
SubmittedJanuary 25, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
Operating SystemWindows OS
StatusNon-Reproducible

Additional Information

This is no longer reproducible after the April 2018 update of ArcGIS Online.

Workaround

In the Organization tab, click EDIT SETTINGS > Utility Services. Keep the position of the Esri World Geocoder at the top most position, and click Save.By keeping the ESRI World Geocoder at the top most position, it would by default be required to click the desired users locator when adding the CSV to Map Viewer in the 'Add CSV Layer' window, and the location fields are correctly populated in the drop-down as per the users locator.

Steps to Reproduce

Bug ID: BUG-000111103

Software:

  • ArcGIS Online

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