laptop and a wrench

Bug

When users with the Publisher role create a new Hub Premium initiative based on a template shared with the organization, the initiative uses the default design rather than the template indicated.

Last Published: July 29, 2020 ArcGIS Online
Bug ID Number BUG-000131012
SubmittedMay 20, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Issue not reproducible. Suspect the user shared the initiative template item but not the website solution to the organization. Check sharing on the solution item containing the hub site app. The publisher must see both the template and solution.

Workaround

Having the role of administrator allows the user to successfully create new initiatives off of templates shared with the organization.

Steps to Reproduce

Bug ID: BUG-000131012

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options