laptop and a wrench

Bug

When user accounts from different domains are processed by Portal for ArcGIS, 'AGSSecurityExceptions' displays in the logs, and Portal for ArcGIS content becomes inaccessible.

Last Published: May 18, 2022 Portal for ArcGIS
Bug ID Number BUG-000148160
SubmittedApril 1, 2022
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

The generateToken calls are somehow being triggered outside of the ESRI software.

Workaround

Restart the Portal for ArcGIS Windows service. Users are tested against Active Directory for a group membership which can take up to 60 minutes for all users to regain access to content.

Steps to Reproduce

Bug ID: BUG-000148160

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options