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Bug

When uploading map tile packages in .tpkx file format from ArcGIS Pro to ArcGIS Online, all tile scales are displayed.

Last Published: December 19, 2022 ArcGIS Online
Bug ID Number BUG-000145471
SubmittedDecember 21, 2021
Last ModifiedOctober 21, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The development team has considered the issue or request and concluded it will not be addressed in the current release cycle. If this is still a concern, contact Esri Support Services.

Workaround

Run the Create Map Tile Package tool from ArcGIS Pro using the .tpx file format. This way, when publishing in ArcGIS Online, the scales are displayed based on the minimum and maximum level of detail set. If scales out of this range are selected, no data is displayed.

Steps to Reproduce

Bug ID: BUG-000145471

Software:

  • ArcGIS Online

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