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When uploading a zip file containing a Z-enabled shapefile or file geodatabase feature class to ArcGIS Online, and publishing as a feature service, new features cannot be added to the feature service in Collector for ArcGIS (iOS) in offline mode, and the following error message is returned, "The shape must have a Z value."

Last Published: January 19, 2018 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000093694
SubmittedJanuary 21, 2016
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (iOS)
Version found10.4.2
Operating SystemApple iOS
Operating System Version10.0x

Additional Information

This behavior is addressed in Collector for ArcGIS 17.0.4. When working with Z-enabled layers in Collector for ArcGIS, either online or offline, the layers must contain a default Z value to avoid receiving the error message.


Option 1: Publish Z-enabled data from ArcMap to ArcGIS Online. Option 2: Create a new shapefile or feature class without Z-values enabled.

Steps to Reproduce

Bug ID: BUG-000093694


  • Collector Classic for ArcGIS (iOS)

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