laptop and a wrench

Bug

When upgrading ArcGIS LocateXT for ArcGIS Desktop from 1.3.2 to 1.3.3 using an internal installer, the LocateXT toolbar and toolbox disappear in ArcMap 10.7.1 and ArcMap must be reinstalled.

Last Published: August 20, 2020 ArcGIS LocateXT
Bug ID Number BUG-000130818
SubmittedMay 13, 2020
Last ModifiedFebruary 12, 2025
Applies toArcGIS LocateXT
Version found1.3.1
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

Using ArcMap 10.7.1, install ArcGIS LocateXT 1.3.2. Activate the toolbar, and create a toolbox with the LocateXT tools. Then, install ArcGIS LocateXT 1.3.3. The toolbar and toolbox are fine and all aspects of LocateXT function properly. ArcGIS LocateXT 1.3.3 requires a license compatible with ArcGIS 10.8. The effect described may be due to the requirement of a different ArcGIS LocateXT license.

Workaround

Uninstall all previous ArcGIS LocateXT installations prior to upgrading.

Steps to Reproduce

Bug ID: BUG-000130818

Software:

  • ArcGIS LocateXT

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