When trying to start a Service Provider in Image Server Manager, the service hangs on 'starting' but never fully starts.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM013223
Submitted
November 21, 2007
Last Modified
June 5, 2024
Applies to
No Product Found
Version found
9.2
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
Workaround
1. Manually delete any expired .lic files from C:\Program Files\ESRI\License\arcgis9x1. Go to START>PROGRAMS>ARCGIS>LICENSE MANAGER (9.x)>LICENSE MANAGER TOOLS2. When open, check the bottom radio-box "Configuration using services"3. Click the START/STOP/REREAD tab4. Click STOP SERVER5. Wait 5 seconds6. Click START SERVER7. Wait 5 seconds8. Click REREAD LICENSE FILE9. It should now say, "Reread server license file completed".This will update the License Manager with the current licenses, minus the one that has been deleted.