laptop and a wrench

Bug

When trying to start a Service Provider in Image Server Manager, the service hangs on 'starting' but never fully starts.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM013223
SubmittedNovember 21, 2007
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.2
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

1. Manually delete any expired .lic files from C:\Program Files\ESRI\License\arcgis9x1. Go to START>PROGRAMS>ARCGIS>LICENSE MANAGER (9.x)>LICENSE MANAGER TOOLS2. When open, check the bottom radio-box "Configuration using services"3. Click the START/STOP/REREAD tab4. Click STOP SERVER5. Wait 5 seconds6. Click START SERVER7. Wait 5 seconds8. Click REREAD LICENSE FILE9. It should now say, "Reread server license file completed".This will update the License Manager with the current licenses, minus the one that has been deleted.

Steps to Reproduce

Bug ID: NIM013223

Software:

  • No Product Found

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