laptop and a wrench

Bug

When trying to install the Full Motion Video geoprocessing tool for ArcGIS Desktop 10.7.1, the error message, "ArcGIS Desktop 10.7 is required before you can complete this setup" is returned and the installation is not completed.

Last Published: August 8, 2019 ArcGIS for Desktop
Bug ID Number BUG-000124217
SubmittedAugust 2, 2019
Last ModifiedApril 21, 2025
Applies toArcGIS for Desktop
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.

Workaround

Use ArcGIS DesktopĀ 10.7.

Steps to Reproduce

Bug ID: BUG-000124217

Software:

  • ArcGIS for Desktop

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