When trying to anonymously open an operation view in a web browser, which references an ArcGIS Online web map containING an ArcGIS for Server cached map service basemap with a custom tiling scheme, the following error is returned,"An unknown error occurred."

Last Published: June 18, 2015

ArcGIS Dashboards

Bug ID Number	BUG-000085999
Submitted	March 11, 2015
Last Modified	October 23, 2020
Severity	High
Applies to	ArcGIS Dashboards
Version found	10.2.2
Version Fixed	10.3.1
Status	Fixed

Workaround

1) Use an ArcGIS Online basemap service. 2) Create a custom cached map service with ArcGIS for Server using the default ArcGIS Online/Bing Maps/Google Maps tiling scheme.

Steps to Reproduce

Bug ID: BUG-000085999

Software:

ArcGIS Dashboards

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When trying to anonymously open an operation view in a web browser, which references an ArcGIS Online web map containING an ArcGIS for Server cached map service basemap with a custom tiling scheme, the following error is returned,"An unknown error occurred."

Workaround

Steps to Reproduce

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