laptop and a wrench

Bug

When trying to allocate a Named User license for ArcGIS Pro with a Google account login, licensing errors are returned if Google username is updated or password is changed.

Last Published: July 5, 2018 ArcGIS Pro
Bug ID Number BUG-000114680
SubmittedJune 14, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.1
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

The issue is not reproducible by following the steps outlined in the bug.

Workaround

Access Internet Explorer, clear the browser cache and re-open ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000114680

Software:

  • ArcGIS Pro

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