laptop and a wrench

Bug

When the Windows OS username contains an umlaut (ä, ö, ü) and the user is trying to use the ArcGIS Data Interoperability extension, the error message, "Error: FME license system failure: License dependency check failed. This FME Suite license is dependent on another license which is not available." is returned.

ArcGIS Pro
Bug ID Number BUG-000166627
SubmittedApril 10, 2024
Last ModifiedMay 22, 2025
Applies toArcGIS Pro
Version found3.2.2
Operating SystemWindows OS
Operating System Version11.0
StatusIn Product Plan

Workaround

Change the Windows username or create a new username without an umlaut character.

Steps to Reproduce

Bug ID: BUG-000166627

Software:

  • ArcGIS Pro

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