Bug
When the user signs in with a domain with an accent using Portal for ArcGIS 11.x with automatic registration of organization accounts enabled, it creates an account substituting the accented character with an underscore.
| Bug ID Number | BUG-000171430 |
|---|---|
| Submitted | October 11, 2024 |
| Last Modified | December 22, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 11.1 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | As Designed |
Additional Information
In this configuration, the external identity store manages and maps two different username representations to a single identity. However, since ArcGIS Enterprise delegates user management to the external identity store, it does not have knowledge of this user mapping and cannot account for it.Workaround
- Enable Integrated Windows Authentication on the Web Adaptor with the WINDOWS option for the user store configuration.
- Use the LDAP option for the user store configuration while specifying a userSearchAttribute that does not contain special characters. Refer to this documentation https://enterprise.arcgis.com/en/portal/latest/administer/windows/use-your-portal-with-ldap-and-portal-tier-authentication.htm\ for more information.
Steps to Reproduce
Bug ID: BUG-000171430
Software:
- Portal for ArcGIS
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