laptop and a wrench

Bug

When the user is not signed in and the map includes an Esri basemap, the 'Download Map' button in ArcGIS Pro does not prompt the user for ArcGIS Online credentials and the download does not occur.

Last Published: February 4, 2019 ArcGIS Pro
Bug ID Number BUG-000119479
SubmittedJanuary 18, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.2.4
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

Non-reproducible in ArcGIS Pro 2.3.

Steps to Reproduce

Bug ID: BUG-000119479

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options