laptop and a wrench

Bug

When the Portal for ArcGIS machine name is not a part of a domain (WORKGROUP) and includes the word 'portal', the Portal user authentication fails with the following error: "The username you entered is not member of this organization."

Last Published: June 24, 2020 Portal for ArcGIS
Bug ID Number BUG-000131727
SubmittedJune 19, 2020
Last ModifiedNovember 25, 2025
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation in the workgroup configuration.

Workaround

Update the Portal for ArcGIS machine name.

Steps to Reproduce

Bug ID: BUG-000131727

Software:

  • Portal for ArcGIS

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