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When the OS Locale is set to Japanese (LANG=ja_JP.UTF-8), the Export Web Map Task geoprocessing service is unable to be printed as a PDF, and the following error message is returned, "Error performing execute operation."

Last Published: March 10, 2022 ArcGIS for Server
Bug ID Number BUG-000089656
SubmittedAugust 5, 2015
Last ModifiedMarch 10, 2022
Applies toArcGIS for Server
Version found10.3.1
Operating SystemRed Hat Enterprise Linux
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Change the OS locale to LANG=en_US.UTF-8. However, this changes the language of the OS to English.

Steps to Reproduce

Bug ID: BUG-000089656


  • ArcGIS for Server

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