laptop and a wrench

Bug

When the MAC address is included in the service.txt file in the License Server Administrator 10.5.1 rather than ANY, configuring ArcGIS Pro 2.0.1 to use Concurrent Use licenses returns an error "An ArcGIS Pro concurrent use license is not authorized." even if a license is available.

Last Published: February 27, 2018 ArcGIS Pro
Bug ID Number BUG-000108984
SubmittedOctober 20, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.0.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusFixed

Workaround

1. Close ArcGIS Pro2. In the License Server Administrator, stop the license service.3. Open the service.txt file and replace the MAC address in the service.txt file with ANY.4. Save the service.txt file, restart the license service, and open ArcGIS Pro.5. Configure the licenses for Concurrent Use license and click OK. License configures successfully.

Steps to Reproduce

Bug ID: BUG-000108984

Software:

  • ArcGIS Pro

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