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Bug

When the licensing portal in ArcGIS Pro is set to https://www.arcgis.com, is licensed in Organization A, and the active portal is set to Organization B, spatiotemporal feature layers loaded from the Catalog pane fail to load with the error "Failed to add data."

Last Published: July 13, 2022 ArcGIS Pro
Bug ID Number BUG-000149679
SubmittedJune 1, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.9.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible.

Workaround

  • When licensing ArcGIS Pro as a named user through an ArcGIS Online organization, set it to the full ArcGIS Online organization URL, e.g., https://organization.maps.arcgis.com.
  • Copy the spatiotemporal feature service's REST URL with the token included and add it to ArcGIS Pro. Click Map > Add Data > Data from Path.

Steps to Reproduce

Bug ID: BUG-000149679

Software:

  • ArcGIS Pro

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