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Bug

When the input file is in a Microsoft Excel format, the Address Coder tool fails and returns the following error message, "Unexpected error from external database driver (1)."

Last Published: July 2, 2021 Address Coder
Bug ID Number BUG-000111417
SubmittedFebruary 6, 2018
Last ModifiedApril 2, 2025
Applies toAddress Coder
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Please contact Technical Support if this problem occurs in a supported release.

Workaround

The issue can be addressed by installing the Microsoft patch for the user's Operating System. Refer to the following links:

<a href="https://blogs.msdn.microsoft.com/dataaccesstechnologies/2017/10/18/unexpected-error-from-external-database-driver-1-microsoft-jet-database-engine-after-applying-october-security-updates/" target="_blank">https://blogs.msdn.microsoft.com/dataaccesstechnologies/2017/10/18/unexpected-error-from-external-database-driver-1-microsoft-jet-database-engine-after-applying-october-security-updates/</a>e

Steps to Reproduce

Bug ID: BUG-000111417

Software:

  • Address Coder

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