laptop and a wrench

Bug

When the full extent of a service crosses the International Date Line and is reprojected to Web Mercator Auxiliary Sphere (102100), the resulting full extent is stretched across the full width of the basemap causing clients to zoom to an incorrect location of the data.

Last Published: December 15, 2016 ArcGIS Online
Bug ID Number BUG-000091409
SubmittedOctober 14, 2015
Last ModifiedAugust 31, 2025
Applies toArcGIS Online
Version found3.9
Version Fixed4.4
StatusFixed

Workaround

ArcGIS Online: Use a custom basemap that corresponds to the dataset projection. ArcGIS Online and Open Data: Alter the full extent of the dataset, so that the International Dateline is not crossed.ArcMap: Create a custom projection using Web Mercator to alter the Central Meridian to 180. Navigate to Data Frame Properties > browse to WGS_1984_Web_Mercator_Auxiliary_Sphere and right-click > Copy and Modify > Alter the Central Meridian to 180 > OK > Apply.

Steps to Reproduce

Bug ID: BUG-000091409

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options