laptop and a wrench

Bug

When the Drone2Map for ArcGIS license is taken offline, and the machine is not connected to the Internet, processing fails with the following error message, "Processing Failed: The server has not returned info about camera database. Error: 3."

Last Published: May 23, 2017 ArcGIS Drone2Map
Bug ID Number BUG-000103704
SubmittedMarch 16, 2017
Last ModifiedAugust 27, 2025
Applies toArcGIS Drone2Map
Version found1.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version FixedN/A
StatusFixed

Steps to Reproduce

Bug ID: BUG-000103704

Software:

  • ArcGIS Drone2Map

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options