laptop and a wrench

Bug

When the custom print service scaled at 1:60 and larger for ArcGIS Enterprise 10.6.1, the following message is returned, "Map Data Not Yet Available."

Last Published: February 1, 2021 Portal for ArcGIS
Bug ID Number BUG-000125442
SubmittedSeptember 20, 2019
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Workaround

Migrate to print services published from ArcGIS Pro. Refer to https://enterprise.arcgis.com/en/server/latest/create-web-apps/windows/tutorial-publish-additional-layouts-for-printing-with-arcgis-pro.htm.

Steps to Reproduce

Bug ID: BUG-000125442

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options