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Bug

When the current extent is close to INTL dateline, changing to/from a custom basemap causes the Portal for ArcGIS Map Viewer to zoom out to the world extent.

Last Published: May 29, 2018 Portal for ArcGIS
Bug ID Number BUG-000097225
SubmittedJune 16, 2016
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemN/A
StatusNon-Reproducible

Additional Information

The custom basemap service extent must include the area that you are zoomed to on the map or, when you switch to the basemap, the map zooms out to the service extent. If users are experiencing a case where users are zoomed to an area, and switch to a custom basemap, the map zooms to a different extent, update the basemap service extent under the web map’s item details to include the area users are working in.

Steps to Reproduce

Bug ID: BUG-000097225

Software:

  • Portal for ArcGIS

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