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Bug

When the Basic Viewer template is opened for the first time, clicking the Search box to expand the box does not allow text entry roughly 50% of the time for Android users (for example, Samsung Note 5, Galaxy S7, Google Pixel XL, and Nexus 6P).

Last Published: September 21, 2017 ArcGIS Online
Bug ID Number BUG-000105248
SubmittedMay 18, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.1
Operating SystemWindows OS
Operating System Version10.0
Version Fixed5.3
StatusFixed

Workaround

Re-open the app, sometimes several times, eventually allows text entry.

Steps to Reproduce

Bug ID: BUG-000105248

Software:

  • ArcGIS Online

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