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Bug

When the ArcGIS Server's web adaptor is named arcgis, printing fails unless the map image layer is shared publicly.

Portal for ArcGIS
Bug ID Number BUG-000170985
SubmittedSeptember 24, 2024
Last ModifiedSeptember 26, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
Version Fixed3.5, 11.5
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.5 and ArcGIS Enterprise 11.5.

Steps to Reproduce

Bug ID: BUG-000170985

Software:

  • Portal for ArcGIS

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