Bug
When the ArcGIS Enterprise portal is configured with Security Assertion Markup Language (SAML) (Microsoft Azure Active Directory) and the logout URL is set in Microsoft Azure, upon logging out, users receive a server error, "404 – File or directory not found." instead of the portal logout page.
| Bug ID Number | BUG-000165238 |
|---|---|
| Submitted | February 20, 2024 |
| Last Modified | October 8, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 11.1 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | Non-Reproducible |
Additional Information
This issue is non-reproducible. Check the Microsoft Internet Information Services (IIS) web.config file within the C:\inetpub\wwwroot\ folder for the ArcGIS Web Adaptor and verify that the maxQueryStringLength and maxQueryString properties are set to 2097151 and 2147483648 respectively. https://learn.microsoft.com/en-us/iis/configuration/system.webserver/security/requestfiltering/requestlimits/ https://support.esri.com/en-us/knowledge-base/get-requests-fail-when-passing-through-arcgis-web-adapt-000015245 Below is the sample web.config file for the ArcGIS Web Adaptor C:\inetpub\wwwroot\[web adaptor context]\web.config: <configuration> <system.web> <httpRuntime maxUrlLength="2097151" maxQueryStringLength="2097151" maxRequestLength="2097151" executionTimeout="100000"/> </system.web> <system.webServer> <security> <requestFiltering> <requestLimits maxAllowedContentLength="2147483648" maxQueryString="2147483648"/> .... .... .... </system.webServer> </configuration>Workaround
Leave the 'Logout Url (Optional)' parameter blank in Microsoft Azure Active Directory (AD).
Steps to Reproduce
Bug ID: BUG-000165238
Software:
- Portal for ArcGIS
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