laptop and a wrench

Bug

When switching locators by putting a different locator at the top of the line in the ArcGIS Online Organization Utility Services page for Locators, it is required to sign out of Collector for ArcGIS (iOS) and sign in again to use that locator.

Last Published: December 18, 2019 ArcGIS Collector
Bug ID Number BUG-000120482
SubmittedMarch 1, 2019
Last ModifiedJanuary 28, 2025
Applies toArcGIS Collector
Version found19.0.1
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in Collector for ArcGIS (iOS) 19.2.0.

Workaround

Sign out and sign back in, for Collector for ArcGIS (iOS) to use the locator at the top of the list in ArcGIS Online.

However, exiting the application and reopening will run into BUG-000120478. If the user accidentally close out the app, then the user has to sign out and sign in each time this happens in order for Collector for ArcGIS to use the correct top listed locator in theĀ ArcGIS OnlineĀ Organization Utility Services page for Locators page.

Steps to Reproduce

Bug ID: BUG-000120482

Software:

  • ArcGIS Collector

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