Bug
When submitting surveys on mobile devices, the Survey123 for ArcGIS app either gets stuck at "Getting Service Information" or produces "Error 498 Invalid token" for the submission after 30 minutes, instead of prompting users to sign back in. When attempting to download a survey after the 30 minute token length expires, Survey123 for ArcGIS gets stuck at "Searching for surveys".
| Bug ID Number | BUG-000103267 |
|---|---|
| Submitted | March 1, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.4.1 |
| Operating System | Windows OS |
| Operating System Version | 7 |
| Version Fixed | 2.0 |
| Status | Fixed |
Workaround
Sign out and sign back in again.Steps to Reproduce
Bug ID: BUG-000103267
Software:
- Portal for ArcGIS
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