laptop and a wrench

Bug

When storing a secured ArcGIS for Server service in Portal for ArcGIS and setting referrer URLs in the Limit Usage section of the layer, Collector Classic for ArcGIS (Android) continuously prompts for credentials even if the correct credentials are provided.

Last Published: July 27, 2021 ArcGIS Collector
Bug ID Number BUG-000096673
SubmittedMay 24, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found10.3.7
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android) has been retired and is no longer being updated.

Workaround

Remove the referrer URLs, and only restrict the amount of times the service can be used over a set time frame.

Steps to Reproduce

Bug ID: BUG-000096673

Software:

  • ArcGIS Collector

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options