laptop and a wrench


When searching in ArcGIS Online or Portal for ArcGIS with the Gazetteer address locator style for a geocode service for a polygon layer, the map zooms to and places the pop-up for the polygon at the origin of the projection (0, 0). This behavior is seen with the Gazetteer address locator style for geocode services published to ArcGIS for Server 10.3.1.

Last Published: October 9, 2015 ArcGIS Online
Bug ID Number BUG-000090398
SubmittedAugust 28, 2015
Last ModifiedJuly 28, 2020
Applies toArcGIS Online
Version found3.8
Operating SystemWindows
Operating System Version7.0 64 Bit

Additional Information

Duplicate of BUG-000083913 : This bug was addressed but will require you to create the locator again from scratch using 10.3.1.


Use the Single Field address locator style instead of the Gazetteer address locator style which returns the point geometry for the polygon centroid. The same issue is not encountered as seen with the Gazetteer address locator style in ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000090398


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic