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When saving GIS-tier secured services as an item in a Portal for ArcGIS site over port 6443, users are not prompted to store credentials with the item, even if the Secure Socket Layer (SSL) certificate on the ArcGIS Server machine is trusted in the Portal for ArcGIS keystore.

Last Published: March 10, 2022 Portal for ArcGIS
Bug ID Number BUG-000091506
SubmittedOctober 19, 2015
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Use ArcGIS Web Adaptor when adding secured services to Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000091506


  • Portal for ArcGIS

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