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Bug

When saving a screenshot of a Web Scene in the CityEngine Web Viewer with the diffuse shadows settings enabled, artifacts are generated in the output image.

Last Published: July 27, 2018 ArcGIS CityEngine
Bug ID Number BUG-000115627
SubmittedJuly 25, 2018
Last ModifiedJanuary 20, 2023
Applies toArcGIS CityEngine
Version found2018.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

When capturing a screenshot from the Web Viewer, do not check the diffuse shadows option, or capture a screenshot directly from CityEngine.

Steps to Reproduce

Bug ID: BUG-000115627

Software:

  • ArcGIS CityEngine

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