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Bug

When running the Manage Map Server Cache Tiles tool using the RECREATE_EMPTY_TILES update mode with an area of interest on a cached image service published to ArcGIS for Server, the existing tiles are deleted, but no new tiles are generated.

Last Published: November 16, 2016 ArcGIS for Server
Bug ID Number BUG-000096869
SubmittedJune 2, 2016
Last ModifiedMarch 12, 2025
Applies toArcGIS for Server
Version found10.3.1
Operating SystemRed Hat Enterprise Linux
Operating System Version6.7 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible.

Workaround

When managing a pre-existing cache:1. Run the Manage Map Server Cache Tiles tool with the DELETE_TILES mode for the area of interest.2. Rerun the Manage Map Server Cache Tiles tool with the RECREATE_EMPTY_TILES mode for the area of interest.

Steps to Reproduce

Bug ID: BUG-000096869

Software:

  • ArcGIS for Server

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