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Bug

When running the Make Raster Layer web tool published from a Python script (arcpy.MakeRasterLayer_management) from ArcGIS Pro to an ArcGIS Enterprise portal, an error occurs and requires an ArcGIS Image Server license, but when published from ArcMap, it runs without issue and no license is required.

Last Published: May 11, 2022 ArcGIS GIS Server
Bug ID Number BUG-000147309
SubmittedMarch 3, 2022
Last ModifiedAugust 1, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible in ArcGIS Pro 3.5 and ArcGIS Enterprise 11.5. If the behavior occurs again, please submit a new issue for further investigation.

Workaround

  • Publish the scripts using ArcMap.
  • Authorize the server with an ArcGIS Image Server license.

Steps to Reproduce

Bug ID: BUG-000147309

Software:

  • ArcGIS GIS Server

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